Privacy Policy

Effective Date: 10/01/2026

Thank you for visiting Herbal Research Centre Online Store (“Herbal Research Centre”, “we”, “our”, “us”), available at www.herbalresearchcentreswd.com.

Your access to and use of this website is subject to this Privacy Policy and our Terms & Conditions. By using our website, you agree to the collection, use, and disclosure of your information as described below.

Herbal Research Centre is committed to protecting your privacy and safeguarding your personal information.

1. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Shipping and billing address
Account and order details

b) Automatically Collected Information

We may collect non-personal, aggregate data such as:

IP address
Browser type and operating system
Device information
Website usage patterns and URLs

This information does not personally identify you and is used for analytics and website improvement.

2. Payment Information

Herbal Research Centre does not store or process credit card, debit card, or banking details.
All payment transactions are securely processed through third-party PCI-DSS compliant payment gateways, and such information is transmitted directly to banks or payment networks.

3. Data Hosting & Storage

Our website is hosted by third-party service providers that maintain industry-standard security practices. Data may be stored on servers located in India or other countries, including the United States.

While we ensure our partners follow strict security standards, Herbal Research Centre cannot be held liable for breaches occurring at third-party data centers beyond our control.

4. How We Use Your Information

We may use your personal information to:

Process orders and deliver products
Provide customer support
Send service-related communications
Improve website functionality and user experience
Send marketing communications (with your consent)

5. Marketing & Communications

Emails

You may receive newsletters, promotions, and updates. You can unsubscribe at any time using the link in the email.

SMS / WhatsApp

If you provide your mobile number, you may receive promotional or transactional messages. Message charges, if any, are determined by your service provider.

Phone Calls

We may contact you regarding promotions, services, or customer support matters.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some website features may be limited.

7. Sharing of Information

We do not sell your personal information.

We may share your data with:

Affiliates and distributors of Herbal Research Centre
Trusted third-party service providers (couriers, hosting, analytics, email services)
Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

8. Business Transfers

In the event of a merger, sale, or transfer of assets, user information may be transferred as part of the business transaction.

9. Data Transfers

Your information may be transferred and stored in countries outside India. Such transfers will comply with applicable data protection laws.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such information is identified, it will be deleted promptly.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.

For security concerns, contact us at hrc.swd@gmail.com.

12. Your Rights

You may:

Access or update your personal information
Withdraw consent for marketing communications
Request deletion of your data (subject to legal requirements)

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the website constitutes acceptance.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:
📧 hrc.swd@gmail.com

15. Social Media (Facebook)

Our website includes links to Facebook. Interaction with these links may allow Facebook to collect data according to their privacy policy. Please log out of Facebook if you wish to avoid this.